Plymouth Metrolink App

The same corner, a different city. A rider standing at a Plymouth stop had no more idea where the bus was than I had standing at a SouthWest one, and Plymouth Metrolink had the same gap between what dispatch knew and what the sidewalk knew.

This engagement exists because the SouthWest Transit app worked. Once one agency in the metro had its own app, the others wanted one, and the referral came directly out of that.

So the answer was largely built already. Same shape, same stack, same live NexTrip arrivals — now through the official Metro Transit API rather than around it. What SouthWest had paid for in discovery, Plymouth got in delivery speed.

Two suburban agencies, one rider, one codebase's worth of thinking. The second one is the argument for the first: work that is right for the person at the stop transfers to the next stop almost unchanged.